Privacy Policy
Last updated: February 1, 2026
IronXchange operates an online marketplace platform that enables users to browse, list, promote, and inquire about equipment and related services. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you use IronXchange.
1. Data Controller
IronXchange is responsible for the processing of personal information described in this Privacy Policy.
Contact: legal@ironexchange.com
Location: United States, Texas
2. Information We Collect
We may collect information you provide directly, including your name, company name, email address, phone number, account credentials, seller profile information, listings, descriptions, photos, videos, messages, and other information submitted through the Service.
We may also collect information automatically, including IP address, browser type, device identifiers, approximate location, usage data, search activity, logs, cookies, and similar technologies.
We may receive information from third parties, including payment processors, analytics providers, advertising providers, public databases, business information sources, service providers, and other users.
3. How We Use Information
We use personal information to operate the marketplace, create and manage accounts, publish listings, enable buyer-seller communications, improve the Service, provide customer support, prevent fraud, secure the platform, analyze performance, market IronXchange, and comply with legal obligations.
4. Legal Bases
Where applicable, we process personal information based on performance of a contract, legitimate business interests, user consent, and compliance with legal obligations.
5. Sharing of Information
We may share personal information with other users as part of normal marketplace activity, service providers, contractors, payment processors, analytics and advertising partners, affiliates, business partners, authorities where legally required, and parties involved in a merger, acquisition, financing, or sale of assets.
6. Public Content
Listings, images, descriptions, seller profiles, and other content posted publicly may be visible to other users, search engines, and third parties. You are responsible for the information you choose to make public.
7. Cookies and Tracking
We use cookies and similar technologies to operate and improve the Service, analyze usage, remember preferences, support security, and assist with marketing or advertising. You may control cookies through your browser settings, though disabling cookies may affect functionality.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, as required by law, or as needed for legitimate business purposes, including fraud prevention, dispute resolution, compliance, and recordkeeping.
9. Security
We use commercially reasonable safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or request a copy of certain personal information. You may also have the right to withdraw consent where processing is based on consent.
Privacy requests may be submitted to legal@ironexchange.com. We may need to verify your identity and may deny requests where permitted by law.
11. U.S. State Privacy Rights
Some U.S. state privacy laws, including California privacy law, provide eligible residents rights regarding personal information collected, disclosed, shared, or sold by businesses. These rights may include the right to know, access, correct, delete, opt out of certain sharing or sales, and not be discriminated against for exercising privacy rights. California’s CCPA gives consumers control over personal information businesses collect about them.
12. International Transfers
Personal information may be processed and stored in the United States or other jurisdictions where our service providers operate. By using the Service, you understand that your information may be transferred to and processed in those locations.
13. Children
IronXchange is intended for business and equipment marketplace users and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
14. Changes
We may update this Privacy Policy from time to time. Changes become effective when posted. Continued use of IronXchange after changes are posted means you accept the updated Privacy Policy.
15. Contact
Questions or privacy requests may be sent to:
IronXchange
Email: legal@ironexchange.com